Terms & Conditions

1. Who We Are

These Terms & Conditions (“Terms”) are between you (the “Client,” “you”) and Chameleon Global LLC, a Georgia limited liability company, doing business as Chameleon Travel Shop (the “Company,” “we,” “us,” “our”). They apply to www.chameleontravelshop.com and to any white-label or partner-branded website, booking portal, or storefront that is powered by or linked to our platform (each, a “Site”). References to the Company throughout these Terms include all such linked or white-label channels.

You can reach us at +1-954-727-1627 (Mon–Fri, 8 AM–4 PM EST) or by email at info@chameleontravelshop.com.

2. Use of the Site

We have tried to ensure that the contents of the Site are accurate. However, we do not represent or warrant that the information accessible via the Site is accurate, complete, or up to date, and we will not accept liability (to the fullest extent permitted by law) for any loss, damage, or inconvenience arising from any use of, or inability to use, any information on the Site. Visitors who rely on any information do so at their own risk.

The Site may contain links to third-party websites. We take no responsibility for the contents of linked websites, and such links should not be taken as an endorsement of any kind. We have no control over the content or availability of external websites.

3. Bookings & Payment

A booking is confirmed only once we issue written confirmation and the applicable payment has been received. Prices are quoted in U.S. dollars unless otherwise stated and are subject to availability. You are responsible for reviewing your itinerary, traveler names, dates, and travel-document requirements at the time of booking and for promptly notifying us of any error.

Certain services are supplied by independent third parties (airlines, hotels, ground operators, and other suppliers), whose own terms may also apply to your arrangements.

4. Duty to Report and Right to Cure

In the event of any service discrepancy, room variance, or dissatisfaction during the itinerary, the Client must notify the on-site Tour Manager or Company representative within 24 hours of the occurrence. The Company retains the right to cure or remedy the issue immediately. Failure to report discrepancies on-site waives the Client’s right to subsequent financial compensation or post-trip transaction disputes of any nature, financial or other.

5. Dispute Resolution & Binding Arbitration

The Client and the Company each waive their right to bring or participate in court proceedings and instead agree to resolve any and all disputes, claims, or controversies arising out of or relating to these Terms, any booking, or any travel arrangements exclusively through binding arbitration administered by the American Arbitration Association (AAA) under its applicable rules.

The arbitration shall take place in Atlanta, Georgia. Each party shall bear its own costs, fees, and expenses in connection with the arbitration. The Client and the Company each irrevocably waive any right to a trial by jury. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction.

6. Limitation of Liability

To the fullest extent permitted by law, the Company acts only as an agent and coordinator of travel services provided by independent suppliers and is not liable for any loss, damage, injury, delay, or additional expense arising from the acts, omissions, or default of any supplier, or from events beyond our reasonable control (including but not limited to weather, strikes, civil unrest, government action, or force majeure). The Company shall not be liable for any indirect, incidental, special, consequential, or exemplary damages of any kind. In all cases, and to the fullest extent permitted by law, the Company’s total aggregate liability arising out of or relating to these Terms, the Site, or any booking shall not exceed one hundred U.S. dollars (USD $100).

7. Warranties & Indemnification

Except as expressly stated in these Terms, the Site and our services are provided on an “as is” basis, and the Company disclaims all other warranties, whether express or implied, including the implied warranties of merchantability and fitness for a particular purpose, to the fullest extent permitted by law.

You represent that you have the authority to enter into these Terms and that your use of the Site and our services will not violate any law or the rights of any third party. You agree to indemnify and hold harmless the Company and its affiliates, officers, employees, and agents from any third-party claim arising out of your breach of these Terms or your misuse of the Site or our services.

8. Copyright

All rights reserved. The materials on the Site (including without limitation all text, images, design, and logos) are the property of the Company or its licensors and are protected by copyright and other intellectual property rights. You may not copy large sections of the content on the Site, and you may not use the Chameleon or Chameleon Travel Shop name or logo without our prior written permission. Attributed links to the Site, quoting no more than a single paragraph from a single page, are permitted provided the source is clearly identified. Any other use requires our prior written permission.

9. Photography

All images used on the Site were obtained in good faith and in the belief that all necessary consents and clearances were obtained for their use. If you believe that unauthorized use has been made of an image belonging to you, please contact us.

10. General

These Terms constitute the entire agreement between you and the Company regarding their subject matter and supersede all prior agreements and understandings. We may update these Terms by posting a revised version on the Site, effective as of the date posted. No failure or delay by the Company in exercising any right waives that right. You may not assign these Terms without our prior written consent. If any provision is found unenforceable or invalid, it will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect. Nothing in these Terms is intended to exclude or limit any right that cannot lawfully be excluded or limited.

11. Governing Law & Contact

These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-laws principles, and consistent with the arbitration provisions in Section 5. For any questions about these Terms, please contact:

Chameleon Global LLC d/b/a Chameleon Travel Shop 1050 Crown Pointe Parkway, Suite 500 Atlanta, GA 30338 Attention: Legal Department info@chameleontravelshop.com · +1-954-727-1627